thank you

Thank you for your interest in Sense and Reverence Jewelry. We are grateful for your support of our small handmade business.

All pieces are one of a kind and fabricated completely by hand in our Cleveland, Ohio, area studio.

Using a combination of traditional metalsmithing techniques and the innovative art and science of electroforming, we are able to create unique statement and subtle pieces that bring with them the energy, healing and curiosity of the natural world.

Please take a look below for more information about our shop policies.

shipping

We ship anywhere in the United States. Orders will shiped within 3-5 business days (unless otherwise noted). All items are carefully packaged and shipped via United States Postal Service (USPS) flat-rate priority mail.

Shipping cost for each order is a flat rate of $5, and shipping is always free for orders of $75 or more. 

Please allow 7-10 days for arrival, although products generally arrive sooner. Once you have placed your order you will receive a confirmation email receipt. When we’ve shipped your item, you will receive another email notifying you that it has been shipped. We do not refund for lost or stolen packages.

If you need your item by a specific date, please contact us before placing your order. We’d be happy to expedite the process, if possible, and this may include additional shipping charges. Just send a quick note to hello@senseandreverence.com and we’ll work with you.

returns

We accept exchanges/store credit for items purchased within 21 days from senseandreverence.com. We cannot accept returns at this time. Items exchanged must be in a new condition with tags in place. Shipping charges will apply.

repairs

We will repair items purchased through senseandreverence.com if the item was purchased within 60 days and is broken due to craftsmanship. If the item was broken due to no fault of Sense and Reverence craftsmanship or materials – the item is subject to a repair fee. Sense and Reverence is not responsible for shipping charges on repair items. For any questions or to inquire about a repair, please email us at customerservice@senseandreverence.com.

Due to the one-of-a-kind nature of many of our pieces, we cannot guarantee we can repair every piece made in the collection.

 

materials & care

The inherent nature of metal causes copper to develop a natural patina over time from exposure to the elements as well as the natural oils in the skin.

We recommend that copper pieces are removed before showering, bathing and swimming, and that they are kept clean and dry. Enjoy the antiqued patina that develops over time or discourage the process by keeping jewelry clean and dry, storing it in an airtight container away from humidity and sunlight.

You can restore the luster on the surface using a treated polishing cloth, such as a Sunshine Cloth. Additionally, the lustre of many raw pieces can be restored with a simple paste of lemon juice and salt.

Be aware that this process may remove patina, so if there are any questions on care, please reach out to us before you proceed.

Every one of our pieces is handmade using the best materials available, and although we make every effort to ensure the colors and sizes are accurate, there may be slight variations due to the nature of the materials and the process of electroforming.

custom orders

We welcome your ideas, and are happy to take on custom orders. Don’t hesitate to reach out your ideas and we’ll talk about making it happen!

pricing

Prices are subject to change due to a variety of factors. Please note that coupon codes are only valid during the dates as stated in the offer and we are unable to do any price adjustments. Sale items are non-returnable and non-refundable. If you purchase an item that goes on sale at a later date, we are not able to honor the lower price.

 

questions?

Reach out to us at customerservice@senseandreverence.com. This is the most efficient way to get in touch, and we welcome your inquiry.